Do I need a credit card to try CoachingPortal?

No. You can start on the permanent free plan without a credit card for up to 3 clients, with all core coaching features included. PT Mode is an optional add-on for live, in-person sessions. If you want to test a paid plan, the 14-day trial requires a card, but you are not charged until the trial ends, and you can downgrade or cancel anytime from your account settings.

How does the free trial work?

You get full access to your selected coach plan for 14 days. A credit card is required to start the trial, but you will not be charged until the trial ends. After the trial, you can choose a paid plan or continue on the permanent free tier, which supports up to 3 clients at no cost with all core coaching features included. There are no contracts; cancel or downgrade anytime from your account settings.

How much does online coaching software cost?

CoachingPortal offers a permanent free plan for up to 3 clients. Paid plans start at $19.99/month for up to 10 clients (Grow) and $49.99/month for unlimited clients (Professional). All plans include white-label branding, the full meal plan builder, and the exercise program builder - there are no add-on fees for core features.

How many clients can I manage, and what happens after 3 clients on the free plan?

The free plan supports up to 3 active clients with the core coaching toolkit. When you need more, Grow supports 10 clients for $19.99/month and Professional supports unlimited clients for $49.99/month. Grow and Professional include a public coach directory listing; Free and Studio do not. There are no per-client fees; PT Mode is an optional $9.99/month or $99.99/year add-on for live sessions.

Does CoachingPortal handle client payments and invoicing?

No - and CoachingPortal does not take a transaction fee on client payments either. Most online coaches charge clients through Stripe, PayPal, or their existing accounting setup, and use CoachingPortal for the coaching delivery itself: training programs, meal plans, check-ins, messaging, and analytics. This is a deliberate scope choice. Some competitors monetize the payments path - TrueCoach applies a 5% transaction fee, FitPros.io applies 10%, and Trainerize charges a separate monthly fee for payment processing. CoachingPortal stays out of that flow so 100% of what your clients pay reaches your business.

Does the free plan include all core features?

Yes for core coaching: white-label branding and subdomain, meal plan builder, exercise program builder, check-ins, messaging, analytics, and the client web/app experience. Free is limited to 3 active clients and a smaller monthly CoachGPT credit allowance. A public coach directory listing is on Grow and Professional only. Free and Studio do not include Coach Directory. PT Mode is optional on Free, Grow, and Professional for $9.99/month or $99.99/year, and is included with Studio.

What is the Studio plan, and how is it different from Professional?

Professional is built for online and hybrid coaches who want unlimited clients, full training and nutrition tools, a public coach directory listing, and a higher CoachGPT allowance. You can add PT Mode to Professional for live sessions. Studio includes PT Mode and is designed for gyms and multi-trainer businesses with unlimited trainers and members plus a workout-first branded member experience. Studio does not include Coach Directory.

Can I keep my own brand, and is white-label included on every plan?

Yes. Your logo, colors, and a custom subdomain (yourname.coachingportal.io) are included on every plan, including the free tier. Clients see your brand - not CoachingPortal’s - in invite emails, workouts, meal plans, and the client app. There is no separate white-label fee at any tier.

How does the white-label branding work?

Every CoachingPortal account - including the free plan, includes a branded subdomain (yourname.coachingportal.io), custom colors, logo upload, and your business name throughout the client experience. Clients see your brand, not CoachingPortal's. You can update colors, logos, and social links at any time from your settings. There is no additional fee for white-label branding.

Can I use CoachingPortal for nutrition clients?

Yes. CoachingPortal is fully usable as a nutrition-only platform. You can focus entirely on meal plans, macro tracking, weekly check-ins, and client messaging without assigning any training programs - the meal plan builder, food database, and client check-in tools work independently of the exercise side. Many nutrition coaches use CoachingPortal without the exercise features enabled at all. The white-label branding, compliance analytics, and client messaging tools all apply equally to nutrition-only coaching businesses.

What's included in the meal plan builder?

The meal plan builder includes access to over 1 million verified foods from the FatSecret database, 17,000+ searchable recipes with full nutrition data, custom food and recipe creation, a barcode scanner for packaged foods, automatic macro calculations, a BMR/TDEE calculator, and auto-generated grocery lists. Coaches can build full weekly meal plans for clients and clients can log meals directly through the app.

How is CoachingPortal different from TrueCoach or Everfit for nutrition coaches?

CoachingPortal includes native nutrition - a meal plan builder backed by 1M+ foods and 17,000+ recipes, macro tracking, and a barcode scanner - on every plan. TrueCoach has no built-in meal-plan builder (clients sync calories from MyFitnessPal), and Everfit treats meal plans and recipe books as paid add-ons on top of its per-client tiers. So for a nutrition-first coach, CoachingPortal bundles in the base price what those tools either lack or charge extra for.

What is auto-periodization (also spelled auto-periodisation) and how does it work?

Auto-periodization (US spelling) or auto-periodisation (UK spelling) means the platform automatically adjusts training load, intensity, and volume over time based on the client's performance data - rather than requiring the coach to manually update every program every week. On a periodized program, CoachingPortal prescribes target RIR (reps in reserve) as an effort hint; clients log the reps they performed, and the system uses that against the target to estimate strength (e1RM) and set the next session's load. Scheduled deload blocks cut volume and intensity on the calendar. If performance stalls, the system can surface a recovery-week suggestion for the coach to confirm - it does not force-insert deload weeks on its own.

Does CoachingPortal work for powerlifting, bodybuilding, and general fitness coaching?

Yes. The exercise program builder supports any rep and set scheme, including percentage-based loading, RPE, RIR, and fixed weight protocols. Coaches working with powerlifters can build peaking blocks with precise load prescriptions and track competition attempts. Bodybuilding coaches can use hypertrophy-focused templates with weekly volume tracking per muscle group. The auto-periodization system can be used as-is or bypassed entirely - you remain in full control of how programs are structured for each client.

What client check-in tools are included?

CoachingPortal includes a fully customizable weekly check-in system. Coaches can configure which sections are visible to each client - including body weight logging, progress photos, subjective wellbeing ratings, nutrition adherence, sleep, and free-text notes. Check-in data feeds directly into the analytics dashboard, and coaches receive compliance scores showing which clients are submitting check-ins consistently.

Can I use CoachingPortal to coach myself?

Yes. CoachingPortal has a self-coaching mode designed for individual athletes or coaches who want to use the platform for their own training and nutrition. You get the full exercise program builder, meal plan builder, workout tracking, and check-in system - all accessible without needing a separate coach account.

What is CoachGPT, and does it change my clients’ plans automatically?

CoachGPT is the built-in AI assistant for coaches. It can draft check-in recommendations, client progress summaries, exercise programs, and meal plans from client data. It never auto-applies changes: you generate a draft, review and edit it, then save and assign. Most generations use 1 AI credit; an exercise program draft uses 3. Free includes a small monthly allowance; paid plans include higher monthly credits, and you can earn bonus credits by referring coaches.

Can I log in-person training sessions for clients?

Yes. Add PT Mode to Free, Grow, or Professional for $9.99/month or $99.99/year, or choose Studio where it is included. PT Mode lets you log sets during a live session on your device; the client reviews and submits afterward so the session lands in their workout history.

Can my clients use this on their phones?

Yes. CoachingPortal is optimized for phones and tablets, and clients can use the iOS app, Android app on Google Play, or mobile web experience to access workouts, meal plans, check-ins, and messaging.

Do clients have to install an app, or can they use the web?

Clients can use the full mobile web experience in a browser. The native iOS and Android apps are optional and recommended for push notifications and automatic step sync from Apple Health or Health Connect. Workouts, meal logging, check-ins, and messaging work on web as well.

How does step and activity tracking work?

On iOS, step counts sync automatically from Apple Health. On Android, steps sync from Health Connect. Clients do not need to manually enter step data - the app reads from their phone's health platform once they grant permission during onboarding. Step data appears in the client's daily log and surfaces in the coach analytics dashboard alongside weight and nutrition data. This feature requires the native iOS or Android app and is not available in the mobile web version.

What happens if I deactivate a client?

Deactivating a client frees an active seat on your plan and blocks them from using the client portal. Their login still exists, but the app signs them out and shows that the account is deactivated. Programs, meal plans, check-ins, and history are retained for you as the coach. You can reactivate them later if you have an open seat on your plan.

Can I switch from Trainerize without rebuilding everything?

Largely, yes. CoachingPortal includes a bulk invite feature to onboard your whole roster at once via email, and the exercise library is searchable with most common movements pre-loaded, so rebuilding programs is fast rather than line-by-line. Most coaches keep both tools active for a short overlap so clients can move over without losing access. The step-by-step migration guide and the feature-by-feature comparison walk through the details.

Can I migrate my existing clients from another platform?

Yes. CoachingPortal includes a bulk invite feature to onboard multiple clients at once via email. For program content, the exercise library is searchable and most common exercises are pre-loaded, so rebuilding programs is straightforward. If you have specific migration questions - particularly around data from Trainerize or TrueCoach - email support@coachingportal.io and the team can advise on the best approach for your setup.

How does CoachingPortal compare to Trainerize?

CoachingPortal and Trainerize target the same audience but differ in three core ways. Pricing: CoachingPortal is a flat $19.99/month for up to 10 clients or $49.99/month for unlimited clients, while Trainerize uses per-client tiers that scale up as your roster grows. Feature inclusion: native nutrition with a 1M+ food database, white-label branding, and auto-periodization (RIR-based load progression with scheduled deload blocks) are included on every CoachingPortal plan - Trainerize charges add-on fees for nutrition and white-label, and does not offer auto-periodization. Positioning: CoachingPortal is built around integrated training and nutrition delivery for fitness and nutrition coaches, while Trainerize is broader business-management software covering payments, lead capture, and franchise tooling. See the full feature-by-feature breakdown at https://coachingportal.io/vs-trainerize.

How does CoachingPortal compare to TrueCoach?

CoachingPortal and TrueCoach overlap on workout programming but diverge on nutrition and pricing structure. Pricing: CoachingPortal is a flat $19.99/month for up to 10 clients or $49.99/month for unlimited clients with no transaction fees, while TrueCoach uses per-client tiers and adds a transaction fee on client payments processed through the platform. Feature inclusion: TrueCoach has no native nutrition - clients sync calories from a MyFitnessPal integration - and white-label branding is limited on lower tiers; CoachingPortal includes a native meal plan builder with a 1M+ food database and 17,000+ recipes, full white-label branding on every plan including the free tier, and auto-periodization (RIR-based load progression) which TrueCoach does not offer. Positioning: TrueCoach is built for 1:1 personal trainers who want a fast manual workout builder; CoachingPortal is built for fitness and nutrition coaches who need integrated training plus meal planning delivered in one client experience. See the full comparison at https://coachingportal.io/vs-truecoach.

How does CoachingPortal compare to Everfit?

CoachingPortal and Everfit both position as all-in-one coaching platforms, but bundle features and price them differently. Pricing: CoachingPortal is a flat $19.99/month for up to 10 clients or $49.99/month for unlimited clients with every core feature included, while Everfit uses per-client tiers and charges separately for meal plans, automation (Autoflow), and reserves white-label branding for Enterprise customers. Feature inclusion: CoachingPortal includes native nutrition (1M+ food database, 17,000+ recipes), white-label branding, client automation, and auto-periodization on every paid plan - Everfit treats nutrition and automation as paid add-ons and does not offer auto-periodization. Positioning: Everfit emphasizes community and forum features alongside broad wellness coaching; CoachingPortal is focused on integrated training and nutrition delivery with research-backed RIR autoregulation and scheduled deload blocks. See the full comparison at https://coachingportal.io/vs-everfit.

What happens to my clients' data if I cancel my subscription?

If you cancel a paid plan, your account downgrades to the free tier, which supports up to 3 active clients. Clients above that limit are not immediately deleted - you can choose which clients to keep active on the free tier. All client data, programs, meal plans, and check-in history is retained and remains accessible. CoachingPortal does not delete client data upon plan changes, and you can re-activate a paid plan at any time to restore full access.

Can I export my data?

CoachingPortal does not currently offer one-click bulk export. Coaches and clients keep full in-app read access while the account is active, and you can cancel without losing access for the remainder of a paid period. For regulatory portability requests or migration help, email support@coachingportal.io for a manual extract. Account self-deletion is available in settings for both coaches and clients.

Is CoachingPortal HIPAA compliant?

CoachingPortal is built for general fitness and nutrition coaching, not for medical providers. We do not currently sign Business Associate Agreements (BAAs), and the platform should not be used to store Protected Health Information as defined by HIPAA. If you need a BAA, choose a platform that offers one explicitly.

Do you train AI models on my client data?

No. We do not train shared AI models on your coaching content, client check-ins, messages, or progress data. Optional CoachGPT features send only what is needed for that generation when you click Generate, and drafts are never auto-applied to a client without your review.

Can I invite other coaches to my workspace?

Yes on paid plans that allow additional coach seats. Free is limited to a single coach seat. Grow includes 2 coaches, Professional includes 3, and Studio includes unlimited coaches. Invited coaches work inside your branded workspace with the permissions your plan and setup allow; clients still see your brand, not a separate portal per coach.

Where is the product documentation?

User guides for coaches and clients live at docs.coachingportal.io — getting started, nutrition, training, check-ins, the client portal, security reference, and more. Marketing pages on coachingportal.io cover pricing, comparisons, and trust; docs cover how to use the product day to day.

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◆1M+ foods in database◆17,000+ recipes◆Auto-periodization◆iOS & Android apps◆White-label branding free◆Free for 3 clients◆AI check-in analysis◆RIR-based autoregulation◆Nutrition + training together◆Community challenges◆Barcode food scanner◆CoachGPT AI assistant◆1M+ foods in database◆17,000+ recipes◆Auto-periodization◆iOS & Android apps◆White-label branding free◆Free for 3 clients◆AI check-in analysis◆RIR-based autoregulation◆Nutrition + training together◆Community challenges◆Barcode food scanner◆CoachGPT AI assistant

Live platform activity

Across all coaches and self-coaching members.

Lbs lifted

6,473,988

Calories tracked

11,877,732

Steps counted

17,377,646

Cardio minutes

610,081

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Your logo, colors, and subdomain from day one, with the workouts, nutrition, and client workflows to run your whole coaching business.

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Powerful tools designed specifically for fitness and nutrition coaches, delivered under your own brand.

White-label branding

Your logo, colors, and subdomain from day one — even on Free. Clients see your brand, not ours.

Workouts & programs

Build training plans, assign them to clients, and track adherence. Auto-periodization is built in.

Nutrition & recipes

Meal plans, recipe books, macro tracking, and food logs in the same client app as training.

Auto-periodization

RIR-based blocks, weekly load previews, and coach overrides — structured progression without a spreadsheet.

Client check-ins

Weekly reviews with photos, metrics, and notes. CoachGPT can draft the write-up; you edit and send.

Habits

Track sleep, hydration, steps, and custom habits. Streaks and compliance scores show who needs follow-up.

Community & messaging

1:1 chat, team threads, and group challenges so clients stay engaged between sessions.

Mobile apps

Native iOS and Android plus mobile web. Workouts, meal logging, and check-ins that clients actually finish.

Insights

Compliance, weight, macros, and habit trends in one dashboard so you know who to message first.

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“It has everything I need in one app. It’s easy to see where my clients are at, and it makes it simple to build nutrition and exercise programs for them.”

Kelly P.

Freelance Coach

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“The biggest benefit for me is having everything in one place. Program delivery, check-ins, and messaging are all connected, so I’m no longer switching between different tools. The check-in flow is straightforward and makes it easy to review each week.”

Mathew J.

Cloud Architect

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